HomeContactCustomer ServiceJay's VideosF.A.Q.



F.A.Q. (Frequently Asked Questions)

Q: Do you have any other videos?
A: Currently we offer the two videos by Jay Moore. We are planning more videos in the future. We will keep our customers on our mailing list updated on new products via mail. This website will always give notices of new products and those coming soon. Additionally, all of the major art magazines will feature advertisements.

Q: Can I order one video now and see if I like it and still get the discount for buying them both?
A: No, the two programs are designed as a set. We will sell them separately, however we offer such a big discount to encourage people to buy both together as they are designed.

Q: What if find out I do not like the video, can I get a refund?
A: Yes, we offer a 30 day money back guarantee if you are not satisfied.

Q: Is there an extra charge to ship outside the U.S.?
A: No, we are excited that people from other countries are interested in our video. All we ask is that you let us know how you liked the video by letter or e-mail.

Q: Can I get express shipping?
A: Yes for and additional fee. We can ship it to you overnight.

Q: Does Jay paint in oils?
A: Yes the demonstrations on the videos are in oils, however, since this is not a "how to" video but discusses the fundamentals found in all good paintings, artist of any media can benefit from the programs.

Q: Do you have any other videos on other artists?
A: No. At this time all we sell are programs by Jay Moore.

Q: Does Jay teach any workshops?
A: Part of the reason Jay made these videos is because of his limited workshop schedule.